(4.0 / 5)1055+ Ratings

Caudalie Reviews

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Overall Rating

4.0
3 Reviews
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About Caudalie

Caudalie is a brand that offers a variety of skincare products. They provide natural beauty skincare for the face and body, as well as spa services. Their product range includes cleansers, toners, facial mists, serums, masks, scrubs, moisturizers, night treatments, eye care, lip care, and even beauty supplements. They have a line of products called Resveratrol-Lift, which they claim to be 3x more effective than retinol. They also offer a loyalty program where customers can earn points with every purchase to redeem free full-size products. They provide free 2-day shipping on orders over $40 and 3 free samples with each order. They also have exclusive offers all year round. Their website also features a Vinothérapie® Spa and an event locator to find a beauty event near you. They pride themselves on their natural, clean, and effective skincare products..

Caudalie Pros & Cons

Pros of Caudalie:

  • High-Quality Products: Caudalie offers high-quality, effective skincare products with natural ingredients.
  • Lightweight and Non-Greasy: Their products are lightweight and non-greasy, making them suitable for all skin types, especially sensitive skin.
  • Popular Products: The Vinoperfect line, Beauty Elixir, and Dark Spot Serum are particularly popular among users.
  • Cruelty-Free and Environmentally Friendly: Caudalie is a cruelty-free brand that limits its use of plastics and has a positive environmental impact.
  • Customer Loyalty Program: The brand offers a loyalty program where customers can earn points redeemable for free products.
  • Free Samples and Shipping: Customers receive three free samples with every order and enjoy free 2-day shipping on orders over $40.

Cons of Caudalie:

  • Expensive: Caudalie products are generally pricey, which may deter some customers.
  • Customer Service Issues: Some customers have reported poor customer service experiences, including difficulty in resolving issues.
  • Variable Product Performance: Some products, like the facial mist, do not deliver as promised, and individual results may vary.
  • Return Policy Limitations: Caudalie does not provide prepaid return labels and only accepts returns from orders placed on their website.

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Caudalie Customer Reviews (3)

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Arrigo Milani
Arrigo Milani
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Feb 14, 2023
Anne Saenger
Anne Saenger
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Feb 13, 2023
Christina Hubbard
Christina Hubbard
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Feb 10, 2023

Caudalie Customer’s Q&A

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Caudalie Features and Benefits

Key Features and Benefits of Caudalie.com:

  • Free 2-day shipping on orders over $40.
  • Free returns on all orders.
  • Three free samples with every order.
  • Loyalty program: Earn MYCAUDALIE points with each purchase, redeemable for free products.
  • Secure payments: Bank details are encrypted and never stored.
  • Pay in 4 installments with Klarna or Afterpay for orders over $35.
  • Exclusive offers throughout the year.
  • Customer care: Beauty Experts available for advice.

Caudalie Pricing

Caudalie.com offers a variety of skincare products with prices ranging from $12 to $300. Here are some key price points:

  • Travel Sizes: $12-$20 (e.g., Grape Water Moisturizing Face Mist - Travel Size: $12)
  • Best-Sellers Sets: $25-$49 (e.g., Pore Minimizing & Glow Duo: $25)
  • Serums and Creams: $39-$139 (e.g., Resveratrol-Lift Instant Firming Retinol Alternative Serum: $71)
  • Gift Sets: $18-$134 (e.g., Beauty Elixir & Detox Mask Duo Gift Set: $18)
  • Body Care: $11-$45 (e.g., Hydrating & Nourishing Hand Cream Trio: $16)
  • Sunscreen: $39 (e.g., Daily Mineral Sunscreen Broad Spectrum SPF 50 Lotion: $39)
  • Special Offers: Free mini products on orders $50+, free Balzac pouch on orders $140+, and free 2-day shipping on orders $50+.

For detailed pricing, you can visit the Caudalie website and explore their product offerings.

About caudalie.com Payment Method?

Caudalie.com offers several payment methods. You can pay with all major credit cards, Paypal, Apple Pay, Klarna, and Afterpay. Other payment methods such as check, cash or bank transfer are not accepted. If you choose to pay with your bank or credit card, you need to select your type of card and enter your name, credit card number, security code, and the expiration date of your card. Once you have entered your bank details, and accepted the Terms of Sale, you can submit your order. Please note that your credit card details are encrypted and are never known or stored by Caudalie. Payments made on the website are processed securely through their payment partner, Ayden. Unfortunately, it is not possible to pay on delivery. Only the approved payment methods are available to pay for your order. If your bank card does not work, you should verify that your delivery and billing addresses are complete and correct, make sure you have selected your type of card, and verify that all the bank details have been correctly entered. Remember to check the clause "I understand and unreservedly accept the General Sales Conditions". If your payment method meets this criteria and still does not work, you can always pay for your order using Paypal, regardless of the country where your card was issued. Klarna allows you to spread the cost of your purchase over 4 equal payments. The payment for each installment will automatically be collected from the debit or credit card you entered at checkout. Your first payment will be collected when your order is confirmed and the following 3 are scheduled bi-weekly respectively..

Caudalie FAQs

FAQ

Caudalie Alternatives

Top 10 alternatives to Caudalie.com:

  1. La Roche-Posay: Known for its dermatologist-recommended skincare products, especially for sensitive skin.
  2. Vichy: Offers a range of skincare products with mineral-rich thermal water.
  3. Nuxe: French brand famous for its natural-origin skincare products.
  4. Avène: Specializes in products for sensitive and irritated skin, using thermal spring water.
  5. Bioderma: Offers a variety of skincare products, particularly known for its micellar water.
  6. Kiehl's: Provides a wide range of skincare products with natural ingredients.
  7. Clarins: Known for its plant-based skincare products.
  8. L'Occitane: Offers skincare products inspired by the Provence region of France.
  9. Fresh: Combines natural ingredients with modern science for effective skincare solutions.
  10. Mario Badescu: Offers a variety of skincare products, including popular facial sprays and acne treatments.
FAQ

How To Open A Caudalie Account?

Steps to open an account on Caudalie.com:

  1. Visit the website: www.caudalie.com.
  2. Click on "My Account".
  3. Select "Create my Account".
  4. Enter personal information.
  5. Confirm registration.
FAQ

About caudalie.com Prices and Cost?

Here are some of the products and their prices from caudalie.com:

  • Ultimate Firming Set: $84.00
  • Instant Firming Retinol Alternative Serum: $84.00
  • Radiance Dark Spot Serum Vitamin C Alternative: $82.00
  • Pores & Glow Duo: $25.00
  • Anti-Aging Essentials Trio: $129.00
  • Vinoperfect Dark Circle Brightening Eye Cream with Niacinamide: $55.00
  • Beauty Elixir Prep, Set, Glow Face Mist: $20.00 - $49.00
  • Premier Cru Anti-Aging Eye Cream for Fine Lines and Wrinkles: $85.00
  • Premier Cru Anti-Aging Serum with Niacinamide and Hyaluronic Acid: $139.00
  • Premier Cru Anti-Aging Cream Moisturizer with Hyaluronic Acid: $109.00 - $129.00
  • Vinotherapist Vegan Repairing Lip Balm: $19.00
  • Vinoclean Gentle Foaming Cleanser: $15.00 - $30.00
  • Vinoperfect Instant Brightening Moisturizer with Niacinamide: $65.00
  • Resveratrol-Lift Firming Cashmere Cream: $59.00 - $69.00
  • Resveratrol-Lift Firming Night Cream: $61.00 - $72.00
  • Premier Cru Skin Barrier Rich Moisturizer with Bio-Ceramides: $109.00 - $129.00
  • Vinergetic C+ Pore Minimizing Instant Detox Mask: $22.00 - $42.00
  • Oil Elixir Moisturizing Fig Body Oil Elixir: $52.00
  • Vinoperfect Brightening Glycolic Essence: $59.00
  • Vinoperfect Brightening Glycolic Peel Mask: $42.00
  • Vinoperfect Brightening Glycolic Night Cream: $69.00
  • Vinopure Color Correcting Spot Solution with Salicylic Acid: $25.00
  • Vinopure Pore Purifying Gel Cleanser: $30.00 - $42.00
  • Vinopure Oil-Control Moisturizer for Acne Prone Skin: $38.00
  • Vinopure Natural Salicylic Acid Pore Minimizing Toner: $30.00
  • Vinopure Natural Salicylic Acid Pore Minimizing Serum: $52.00
  • Vinopure Purifying Mask: $42.00

Please note that these prices are subject to change and may vary depending on the location and other factors. It's always a good idea to check the website for the most up-to-date information..

FAQ

About caudalie.com Popular Products and Services?

Caudalie is a popular skincare brand that offers a variety of products. Some of their best-selling items include the Vinoperfect Radiance Dark Spot Serum, Resveratrol-Lift Instant Firming Retinol Alternative Serum, and Beauty Elixir Face Mist. They also offer the Premier Cru Anti-Aging Cream Moisturizer with Hyaluronic Acid and the Vinoperfect Instant Brightening Moisturizer with Niacinamide. For cleansing, they have the Vinoclean Gentle Foaming Cleanser and the Vinopure Pore Purifying Gel Cleanser. They also have masks like the Vinergetic C+ Pore Minimizing Instant Detox Mask and the Vinoperfect Brightening Glycolic Essence. In addition to skincare for the face, Caudalie also offers body care products like the Vinotherapist Hand & Nail Cream and the Oil Elixir Moisturizing Fig Body Oil Elixir..

FAQ

Are Caudalie products vegan and cruelty-free?

Caudalie products are not cruelty-free. They may test on animals, either themselves, through their suppliers, or through a third party. Brands who fall under this category could also be selling products where animal testing is required by law. As for being vegan, there seems to be conflicting information available, so it's best to check the ingredients list of individual products or contact the company directly for the most accurate information.

FAQ

caudalie.com Return Policy?

Caudalie.com has a return policy that allows you to return any opened or used products that you are not completely satisfied with for a refund within 30 days of purchase with proof of purchase. You need to send the products back to the specified address and include the products you wish to return, your name, and your order number in the package. A refund will be issued to the original form of payment within 30 days of the package being received at their facilities. They recommend that you send your return via an insured method, which can be tracked in the case of loss. Caudalie is not responsible for lost packages and does not provide prepaid return labels for web orders. They can only accept returns from orders placed on their website. Purchases made at retail locations or through another website must be addressed by the original place of purchase. They do not refund replacement orders. If a parcel is marked as delivered by the carrier, but a customer claims to have not received a package, Caudalie will open an investigation and commits to either refund the order or reship the package once the investigation is complete after 30 days.

In terms of shipping policy, Caudalie offers complimentary 2-day shipping with FedEx on all orders $40+. Their online orders only ship on business days: Monday through Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving. They do not currently offer Saturday delivery. For more information, visit the FedEx 2nd Day Air page to determine your shipping day. Note: Please expect a delay in your order during promotional events. Their carriers are always doing their best to get your order to you, so make sure you keep an eye on your tracking link for the latest updates. FedEx Standard Overnight Shipping is available for an additional $30. They regret that they are unable to ship the following restricted items via Overnight Shipping: Grape Water 75ml, 200ml, and 300ml. For more information, visit the FedEx Next Day page to determine your shipping availability..

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